Terms and conditions

Definitions

  • “Content” means the text, documents, information, data, articles, images, photographs, graphics, software, applications, video recordings, audio recordings, sounds, designs, features, and other materials that are available on the Site. “Content” also includes intellectual property and Products and Services.
  • “The Company” or “we” means LDA Travel and affiliates.
  • “Products and Services” means the recommended Liveaboard tours, Dive Resort accommodation and dive cervices, itineraries packages, customized packages, ground transportation, tours, travel insurance, and other items available through the Site.
  • “Provider” means other licensors, Liveaboards, Dive Resorts, Dive Centres, Suppliers, Information providers and travel and leisure service providers.
  • “Purchase” means to book, reserve, or purchase.
  • “Site” means this website at www.ldadivetravel.com

Acceptance of terms

By accessing this Site and any pages thereof, you agree to be bound by these terms. You agree that these terms govern your use of this Site. You agree to use the Site in strict compliance with all applicable laws, rulings and regulations, and in a manner, that does not negatively reflect on the goodwill or reputation of the Company and its Providers.

Certain products and services have their own specific governing terms and conditions which shall apply in addition to the Terms and Conditions. These terms and conditions for a specific product or service shall include any terms and conditions found on the particular webpage (in relation to the site) and when using any part of this site. In the event of any inconsistency between the terms and conditions for a specific product or service and the Terms and Conditions, the terms and conditions for the specific product or service shall prevail in relation to that specific product or service.

If you are accessing our site or initiating transactions on our site, you will be deemed to have read, understood and agreed to these Terms and Conditions and the Privacy Policy.

Additional Terms

Additional terms, including Terms of Service may apply when you purchase Products or Services. In addition, the terms and conditions of other third parties may also apply, for example liveaboards, dive resorts and hotels have cancellation policies.

You agree to abide by the terms and conditions of imposed by any Provider, including payment of all amounts when due, and compliance with all rules and restrictions regarding the availability of products or services.

Age restriction

Minors (as defined under the laws of their jurisdiction or residence) are not eligible to register for, use or purchase the Products or Services available on the Site. You represent that you are of legal age to use the booking facility in accordance with these Terms and Conditions and to create binding legal obligations for any liability you may incur as a result of the use of the Website. You are financially responsible for all uses of this Website by yourself and those using your login information. You will supervise all usage of the Website under your name or account. You warrant that all information supplied by you and members of your household in using the Website are true and accurate.

No Copy, Distribution, or Sale

You may download, display, or print one (1) copy of any portion of the Content. If you do so, you may not modify the Content in any way, and you must reproduce the Company logo. Except as provided above, you may not Copy, reproduce, upload, post, display, republish, distribute, transmit, any part of the Content in any form whatsoever;
Use a frame or border environment around the Site, or other framing technique to enclose any portion or aspect of the Site, or mirror or replicate any portion of the Site;
Modify, translate into any language or computer language, or create derivative works from, any Content or any part of this Site;
Reverse engineer any part of this Site;
or Sell, offer for sale, transfer, or license any portion of the Site in any form to any third parties

Other Limitations

Unless otherwise provided within these terms, or unless specific applicable law requires the Company to allow you to do so, you may not do any of the following without the prior written consent of the Company:

  • Use any robot, spider, other automatic device, or manual process to monitor Content;
  • Use the Site other than to make legitimate reservations or purchases;
  • Use the Site to make any false, fraudulent or speculative reservation, or any reservation in anticipation of demand;
  • Imply in any fashion that the Company is endorsing your products or services;
  • Post or transmit any unlawful, threatening, libellous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law; or for any other purpose that is unlawful or prohibited by these terms.
  • Use or access the Site in any way that, in our reasonable judgment, adversely affects the performance or function of the Site, or any other computer systems or networks used by the Company, other Site users or members;
  • Upload or transmit to the Site or use any device, software or routine that contains viruses, Trojan horses, worms, time bombs, or other computer programming routines that may damage, interfere or attempt to interfere with, intercept, the normal operation of our Site, or appropriate the Site or any system, or take any action that imposes an unreasonable load on our computer equipment, or that infringes upon the rights of a third party;
  • Use any device, software, or routine that interferes, or attempts to interfere, with the normal operation of our site, or take any action that impose an unreasonable load on our equipment, or disguise the origin of the information transmitted through the Site;
  • Make any unauthorized use of this Website and/or the materials contained on this Website to violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials, and you must not alter, obscure or obliterate any of such notices;
  • Initiate, facilitate, participate in or distribute a denial of service attack, exploit any documented or undocumented vulnerability in the Site and its component networking or computing equipment, or otherwise initiate, facilitate, or participate in any disruptive action aimed at the Site or the Internet in general;
  • Try to gain access to areas that are private to the Company or to other Site users.

Changes

Any aspect of the Site may be changed, supplemented, deleted, updated, discontinued, suspended, or modified at any time, and without prior notice to you. However, we are not under any obligation to update the information contained on this Site. It is your sole responsibility to contact the relevant employee(s) of the Company to verify. You agree that the Company shall not be liable to you for any delay or other damages that might result from such modification, suspension, or discontinuance. We may also, at any time, change or impose fees for certain services, or establish or change general practices and limits concerning certain services.

The Company may at any time modify any part of the Website, including the products and services and the Terms and Conditions at its sole discretion without prior notice, and your continued use of this Website will be subject to the Terms and Conditions in force at the time of your use. The Company also reserves the right to deny any person access and use of the Website at any time.

Privacy and Security

Your privacy is very important to LDA Travel

  • We will not collect Personal Information without your knowledge and permission;
  • We will not knowingly disclose your Personal Information to third parties;
  • We will take reasonable steps to protect the security of the Personal Information we collect from you.

Content

The Content is intended for information purposes only. Although we exercise reasonable efforts to ensure their quality and accuracy, there might be errors, or the information provided may not be complete, current, or applicable to your particular situation. Further, information provided regarding the service, amenities, products, etc. have been provided to us by the vendor. We assume no liability or responsibility for any errors or omissions. You are responsible for evaluating the accuracy, completeness, and usefulness of any opinion, advice, or other content available through the Site or obtained from a linked site.

You should not take any action based on information on this Site until you have received a confirmation of your transaction. We send confirmations within 24 hours of your Purchase. If you have not received a confirmation of your purchase via e-mail, first look into your “spam” or “junk” folder to verify that it has not been misdirected, and if still not found, please contact us..

International Travel

Although most travel, including travel to international destinations is completed without incident, travel to certain destinations may involve greater risks than others. We urge you to review and evaluate travel prohibitions, warning, announcements, and advisories issued by the government and the aviation administration before booking travel to international destinations.

By offering for sale travel to particular international destinations, the Company does not represent or warrant that travel to such point is advisable or without risk. We do not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.

Outbound Links to third party sites

For your convenience, our Site provides links to other sites. When you click on one of these links, you are leaving our site and entering another site. We are not responsible for such third-party websites.
You should carefully review the terms and conditions of use of these sites, because these terms will apply to your visit to these other sites.

Inbound Links

We welcome links from a third party site to the home page of our Site, through a plain text link, provided that (a) you give the Company prior written notice of such link by contacting LDA Travel, to request the Company’s permission to establish the link; (b) you discontinue providing a link to our Site if so requested by the Company; (c) you do not imply in any fashion that LDA Travel is endorsing any of your products or service or is affiliated with you, (d) you do not present LDA Travel in a false light, or provide misleading or false information about LDA Travel, or its Site or Services, (e) you do not remove or obscure the copyright notices, or other notices on this Site; (f) you do not use any intellectual property of LDA Travel; and (g) you do not replicate, frame or mirror the content of the Site.
We reserve the right to require you to remove links to the Site, in our sole discretion.
Linking to any page of the Site other than to the homepage is strictly prohibited in the absence of a separate linking agreement with LDA Travel.

Intellectual Property & Ownership Rights

This Site is the sole and exclusive property of LDA Travel or its licensors. The Company and its licensors retain all right, title and interest (including all copyright, trademark, patent, trade secrets, and all other intellectual property rights) in the Site. The Site is protected by copyright, trademark, patent, trade secrets, unfair competition, and other laws of worldwide, through the application of local laws or international treaties. Any unauthorized use, reproduction or modification of this Site may violate such laws.

Additional Copyright Notices

Some of the Contents are owned by third parties. These materials are subject to the additional terms below, which are incorporated into, and made a part of the terms. If there is a conflict between the additional copyright notices and the remainder of these terms, the additional copyright notice supersede any provision of these terms with respect to the Content to which it pertains.

Your Comments and Submissions

Any communications or materials you transmit to LDA Travel, through the Site, by electronic mail or otherwise, including any data, question, comments, rating of a property or attraction, suggestion, idea, or the like (“Communications or Materials”) will be treated as non-confidential and non-proprietary. By voluntarily submitting to us, or by posting on the Site any communications or materials, you grant the Company, and all users of the Site, a worldwide, non-exclusive, royalty free, perpetual, irrevocable, and fully sub-licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from distribute, and display such communications or materials in any form, media or technology. We assume no responsibility for any communications or materials posted or submitted, or for the return or such communications or materials. We want your feedback and appreciate your ideas and suggestions, but we are unable to answer every comment individually.

Reservation & Fees

LDA Travel provides a service as intermediary agent and charges a fee accordingly to the operator. The reservation forms an agreement between the guests and the operator. LDA Travel is not a party in this agreement. Reservations are made online through the website of www.ldadivetravel.com and are subject to the availability of the requested product of the operator. LDA Travel is responsible for correct execution of the reservation process, but not for the product supplied by the operator.
In some cases extra information (for example, but not limited to passport copies, evidence of guest insurance, health certificates, flight details, etc.) is needed by LDA Travel to make a reservation complete. We hold the right to cancel the reservation according to the applicable booking policy for the particular booking in case this information is not supplied by the guest. Itinerary information provided by the operator serves as sample itinerary only. At all times the operator may choose to take a different route based on weather conditions, specific requests by the group of guests, acts of god, force majeure event or for any other reason. We will do our best to help customers who stranded in bad situations, but we are in no situation responsible for such services.

Responsibilities of the guests

The customers are responsible for transportation to and from liveaboard boat or Dive Resort. LDA Travel may offer some suggestion but holds no affiliates with these companies and thus cannot be hold accountable for their services. The customers themselves are responsible to meet the minimum required logged dives standard of each trip. Also the customer is responsible to make sure they are in good shape by conducting a health checkup by a healthcare professional. Diving requires certification by organizations such as PADI, SSI, NAUI… Guests are responsible to get appropriate training before going on trips however there are Liveaboards and Resorts which are offering such a training on request. The customer should take care of their own accident and travel insurance (for example insurance provided by DAN) to protect yourself to dive accidents and other travel risks. The customers themselves are responsible to meet the passport, visa, health requirements to enter the country or countries where the trip is organized. If for any reason you are delayed in transit and fail to reach a liveaboard boat by the scheduled time of departure, you will be responsible for all costs involved in catching up with the boat. LDA Travel advises you to travel at least a day earlier and have an extra day on land before the day of the return flight. If you are staying in a resort and for any reason you are delayed in transit, please contact us and we will try to reschedule your booking based on availability.

Payments

Bookings are only valid when full payment is received. You can pay online by PayPal or pay manually with a bank transfer after your booking request. After payment, has been received we will send a booking confirmation and invoice to the email address you provided. Full amount is due on date of reservation. If you want to pay a deposit only you can do so by stating this as a special request during booking. We do have to charge an extra fee for the extra bank and administration cost we endure.
All our rates are in SGD, Euro and USD.

Cancellation & Amendments

Different cancellation policies may apply to each reservation and for each reservation the guest needs to agree with the specific booking conditions provided by the operator. No show or early departure from the liveaboard is considered the same as a cancellation after departure and no refund applies. In case of a booking amendment request we will do our best to help you as a guest to find a suitable alternative trip depending on availability of operators. The operator has the right to replace the vessel and operate the same itinerary as long as the vessel has similar standards as the liveaboard that was initially booked by the guest. LDA Travel will not be liable for disputes arising out of the appointment of a different vessel. The operator has the right to change the cabin allocation depending on availability and the condition of the cabin for use. In line with the industry norm, trips cancelled by the operator entitle you to a refund. Shortened trips entitle you to a proportionate refund, delayed trips to a choice of refund or re-scheduled trip, and lengthened trips have no extra charge. The cancellation policy always applies to the total reservation amount. In case of a partial refund we will apply an additional 3% administration fee to cover credit card, bank transfer and/or handling costs incurred.

Limitation of Liability

Subject to applicable law, use of this Site and its Content is at your sole risk. Services and Products made available on this Site are subject to conditions imposed by the Providers, including but not limited to tariffs, conditions of carriage, international conventions and arrangements, and federal government regulations. Providers who furnish products or services through this Site are independent contractors, and not agents or employees of the Company.

In no event will LDA Travel or its providers be liable to any party for any direct, indirect, special or other consequential damages for any use of this site, any hyper linked web site, the acts or omissions of providers who furnish products or services through this site, or the products or services offered by providers through this site, including, without limitation, whether based in contract, tort, negligence, strict liability or otherwise, that arises out of or is in any way connected with(1) any use of, browsing or downloading of any part of our site or content, (2) any failure or delay (including without limitation the use of or inability to use any component of this site for reservations or ticketing), or (3) the performance or non-performance by us or any provider, or (4) any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, even if the travelplanner and the provider(s) have been advised of the possibility of damages to such parties or any other party.

If, despite the limitation above, the Company or a Provider is found liable for any loss or damage which arises out of or is in any way connected with any of the occurrences described in the limitation above, then the Company and the Providers’ liability will in no event exceed, in total, the sum of paid by the customer for the Products and Services.

The reservation forms an agreement between the guest(s) and the operator. LDA Travel just serves as an intermediary and therefore cannot be held responsible for possible shortcomings of the operators’ performance. LDA Travel cannot be held responsible for delays of flights and or transfer companies.
LDA Travel cannot be held liable for and will not be responsible for personal injuries, property damage, or wrongful death that may occur during activities, as a result of the inherent risks associated with scuba diving or as a result of acts or omissions of other third parties. LDA Travel cannot be held liable for changes in vessel used by the operator, changes in cabin appointments or any other changes in how the operator chooses to execute the booked liveaboard holiday. We reserve the right to amend reservations in case this is deemed necessary. This applies to the itinerary, the vessel and the cabin allocation. As long as the proposed alternative by Liveaboard.com is of similar value the reservation is considered to be valid and thus Liveaboard.com will not be liable for any disputes arising from the change of the vessel, itinerary or cabin allocation. In case LDA Travel is held responsible for mistakes in the reservation services provided, the maximum liability is never more than the amount charged to the operator for the service provided. Furthermore, LDA Travel and/or your operator are not responsible and cannot be held liable for delays, changes or cancellation of service if the product cannot be executed partly or wholly owing to acts of god, political unrest as well as military or civil conflicts and terrorist activities, ‘force majeure’, or due to other circumstances that are unforeseeable or beyond the operators’ control.

Indemnification

You agree to defend and indemnify the Company and any Provider, and each of their respective officers, directors, employees and agents from and against any claim, cause of action or demand, including without limitation reasonable legal and accounting fees, in excess of the liability described above, in any action filed or commenced by any third party against the Company as a result of (1) your breach of these terms or the documents made part of these terms by reference, (2) your violation of any law or the rights of a third party or (3) your use of our Site.

Governing Law and Jurisdiction

The Terms and Conditions, its performance and all disputes arising out of or in connection with the Terms and Conditions shall be governed by the laws of Singapore. You hereby consent and submit to the exclusive jurisdiction of the courts of the Republic of Singapore in all questions and controversies arising out of or in connection with the Terms and Conditions, its performance and your use of this Website.

Injunctive Relief

You acknowledge that a violation or attempted violation of any of the Terms and Conditions will cause such damage to the Company as will be irreparable, the exact amount of which would be difficult to ascertain and for which there will be no adequate remedy at law. Accordingly, you agree that the Company shall be entitled as a matter of right to an injunction issued by any court of competent jurisdiction, restraining such violation or attempted violation of these terms and conditions by you, or your affiliates, partners, or agents, as well as recover from you any and all costs and expenses sustained or incurred by the Company in obtaining such an injunction, including, without limitation, all legal fees and expenses. You agree that no bond or other security shall be required of the Company in connection with such injunction.

Termination

The Company may terminate the Terms and Conditions and/or the provision of any of the products and services at any time for any reason, including any improper use of this Website or your failure to comply with the Terms and Conditions. Such termination shall not affect any right to relief to which the Company and its third-party providers or distributors may be entitled, at law or in equity. Upon termination of the Terms and Conditions, all rights granted to you will terminate and revert to the Company and its third-party providers or distributors, as applicable.

Additional Terms

Additional terms and conditions may apply to reservations, purchases of products and services and other uses of portions of this Website, and you agree to abide by such other terms and conditions, including additional terms and conditions that apply in relation to specific products and services.